Be sure to check your spam or trash folders if you did not receive an order confirmation email.
Please feel free to contact us by phone, email, or live chat during business hours (Monday through Friday) if you have any questions regarding the status of your order.
ORDER STATUS CODES
CONFIRMED:
Your order has been received, and will be reviewed within 1 business day.
The following item types will not ship until completed by our jewelers, and will show "Thank You" status on the order status page until shipment.
ON ITS WAY:
Your order has shipped! You will have received a shipment confirmation email message, with your tracking number information to the email address you provided with your order.
OUT FOR DELIVERY:
Your order is in your area and will be delivered shortly, usually same day.
DELIVERED:
Your order has been delivered!
All orders are insured and securely shipped with adult signature required upon delivery and will not be left unattended.